A Reflection on Puppet and DORA’s State of DevOps Report 2017

Written by Stefan Thorpe
2017 State of DevOps Report

This week saw Puppet’s release of its annual State of DevOps report in collaboration with DORA; the oft-quoted research that every DevOps practitioner across the globe will be intimate with. Puppet has been measuring the evolutionary impact of DevOps on IT performance for the last six years and has surveyed a record 27,000 IT professionals in that time. Each year, the research analyzes the statistical—and dramatic—development of high- and low- performing IT teams all striving to deliver “software faster, more reliable, and with fewer errors” in line with DevOps best practices.

On June 8th, two of the report’s authors—director of product marketing Alanna Brown and chief technical strategist Nigel Kersten—discussed the latest findings on a Puppet moderated webinar. Top of their discovery was the rise in DevOps adoption as it slowly, but surely, gains traction in IT. In 2014, 16% of the survey respondents worked on DevOps teams; the 2017 research indicates 27% now work on such a team.

Interestingly, this year’s report also focuses on how DevOps can work for all organizations, from for-profit to not-for-profit. Especially concentrating on the connection the DevOps language can create between IT and the rest of the business; whatever that business may be. As Nigel Kersten commented during the webinar, “The goal is not just to ‘do’ DevOps—not just ‘do’ digital transformation. The goal has to ultimately be about shipping value to the business. And being connected to the rest of the business is one of the most interesting developments of the report.”

Puppet used a snowballing method to reach out to 3,200 respondents across a diverse range of organizations and industries. By using statistical cluster analysis, Puppet segmented the survey respondents into high, medium, and low-performance groups based on how they function across four key measures: deployment frequency, lead time for changes, Mean time to recover (MTTR), and change failure rate.

To become “high-performing,” the report reinforces that organizations should be all about automating processes so the business can focus on delivering customer value and higher order initiatives. This research aligns with Caylent’s vision of the future and our product. As Alanna Brown deftly put it, “Automation is a critical differentiator for organizations. It’s the only way you’re going to accelerate your business and solve tomorrow’s problems.”

Our simple infrastructure deployments and fully automated continuous deployment (CD) systems are about empowering teams, enabling them to automate processes and compete with the high performers who are already automating 30% more of their deployment. As the report emphasized, CD continues to significantly contribute to “both lower deployment pain and higher IT performance.” A statement Caylent certainly agree with—having foreseen this niche in the market. We handle all the orchestration and automation so that you can simply focus on building and testing code. In true DevOps style.

Thank you to the 2017 State of DevOps Report authors Dr. Nicole Forsgren, Gene Kim, Jez Humble, Alanna Brown, and Nigel Kersten.

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