Privacy Policy

Updated: August 12, 2016

General Information

We collect email addresses of those who communicate with us via email, livechat, and Slack, aggregate information on what hosted pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). When you deploy applications or stacks via our platform we may collect information that includes, but is not limited to, your application, deployment frequency, server properties, environmental variables, running services, and cloud provider details based on the credentials or API keys that you provide. The information we collect is used to improve the content of our web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. We transfer information about you if Caylent is acquired by or merged with another company. In this event, Caylent will notify you before information about you is transferred and becomes subject to a different privacy policy.

Information Gathering and Usage

When you register for Caylent we may ask for information such as your name, email address, billing address, credit card information. Caylent uses collected information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, and research.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to your Caylent account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Disclosure

Caylent may disclose personally identifiable information under special circumstances, such as to comply with subpoenas.

Changes

Caylent may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Caylent account or by placing a prominent notice on our site. Such notice will be given at least 72 hours in advance of the date the new policy will be applied.

Questions

Any questions about this Privacy Policy should be addressed to hello@caylent.com

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