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IDC MarketScape Vendor Assessment: Cloud Services in the AI Era

See why IDC named Caylent a Major Player in cloud professional services.

IDC evaluated a record 27 cloud professional services vendors in the AI era, reflecting how generative and agentic AI are reshaping buyer expectations. Download the excerpt to see how IDC assessed Caylent and what to look for when choosing an AI-ready cloud partner.

Inside the excerpt you'll find:

  • IDC's take on Caylent's strengths, including AWS engineering depth, IP-led delivery, and production-grade agentic AI work.
  • What buyers prioritize most when choosing a cloud services partner, and why dependable delivery and measurable outcomes rank above AI proficiency.
  • Advice for evaluating providers, including pairing AI governance with FinOps and planning for agentic operating models, not just pilots.
  • When IDC recommends considering an AWS-specialized partner like Caylent.

Download the Report

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SOURCE: “Worldwide Cloud Professional Services in the AI Era 2026 Vendor Assessment”, September 2026, IDC # US54117426.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

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