Last updated: February 5, 2026
These Caylent Calibrate™ Terms apply only where expressly incorporated by reference in a written Statement of Work (“SOW”) between Caylent and Client. These Caylent Calibrate™ Terms do not apply independently and do not form a contract absent such incorporation.
Caylent Calibrate™ Service Tiers are defined by the customer’s AWS spend, subject to the terms of the applicable SOW.
Services in Tier 3 will be defined in the applicable SOW.
Caylent may update these Caylent Calibrate™ Terms from time to time by posting a revised version at this URL. Any changes will become effective thirty (30) days after posting, unless a shorter period is required for legal, regulatory, or security reasons. Client’s continued receipt of the Caylent Calibrate™ Services after the effective date constitutes acceptance of the updated Caylent Calibrate™ Terms. If Client objects to a material change, Client may terminate the SOW in accordance with the terms of the SOW.
AWS MRR
$80k - $150k
$150k - 300k
nOps Subscription Included?
Yes
Yes
Upfront Services
1. Platform onboarding
2. Data review + Platform demo call post onboarding
3. Integrations setup + Slack + alerts setup
4. Enablement session
5. Cost visibility use case discovery
6. Cost allocation report development & review
1. Platform onboarding
2. Data review + Platform demo call post onboarding
3. Integrations setup + Slack + alerts setup
4. Enablement session
5. Cost visibility use case discovery
6. Cost allocation report development & review
Ongoing Services
Quarterly Security & Best Practices Scan & Summary Report
Quarterly Cost Analysis
Everything included in Tier 1, PLUS
One Quarterly Deep Dive Service - Choices Include:
- Advanced nOps feature enablement (i.e., Kubernetes optimization, idle resource optimization, etc)
- nOps third-party integration setup & analysis (i.e., Datadog, Snowflake, etc)
- Deep Dive cost optimization analysis
- Deep Dive security analysis
- Well-architected pillar review & analysis