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As a Principal Customer Solutions Architect (CSA), Jim partners with Caylent Account Executives to help set clients up for success in their AWS journey. When he's not working directly with clients, Jim is busy maturing our internal sales automation or mentoring peers on the sales and pre-sales team. Based out of Colorado, Jim can often be found enjoying the nature and greenery of the Rockies or enjoying a craft brew in downtown Colorado Springs.
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Mark Olson, Caylent's Portfolio CTO, is passionate about helping clients transform and leverage AWS services to accelerate their objectives. He applies curiosity and a systems thinking mindset to find the optimal balance among technical and business requirements and constraints. His 20+ years of experience spans team leadership, technical sales, consulting, product development, cloud adoption, cloud native development, and enterprise-wide as well as line of business solution architecture and software development from Fortune 500s to startups. He recharges outdoors - you might find him and his wife climbing a rock, backpacking, hiking, or riding a bike up a road or down a mountain.
View Mark's articlesSaaSification is the process of taking an application, which could be a single-tenant application or a service typically running on-prem, migrating it to the cloud and modernizing it into a multi-tenant application that can run from the cloud for your customers.
A SaaS model allows you to offer your customers a highly available and highly scalable application, especially when built using AWS cloud native services. Saasification may also involve making your application multi-tenant, so that it can share resources across multiple instances initiated by different customers.
When building new SaaS applications, a few things we have seen work really well include:
Following these practices allow you to focus on business logic and software innovation, accelerating your time to market.
Another big benefit of the cloud, when SaaSifying applications, is the ability to reduce the blast radius. If you’ve got an application built to scale, it won’t matter if one particular tenant is using a significant amount of the application resources, because the scale out capability ensures that every instance gets the performance expected from the application.
Additionally, you can choose to provision as many or as few silos as you like. A lot of AWS’s components and tools will scale vertically, allowing you to get more tenants into your particular unit of work or to a particular provision cluster. These can also scale horizontally, allowing you to regionally deploy the application in the same way across different time zones or continents. These attributes help turn a single tenant product into a multi-tenant SaaS application.
One of the most common challenges we see with customers who are trying to adopt a SaaS model for their application, is to take the application as is and simply produce multiple copies of it. This workflow works alright, especially with automation that mitigates some of the operational overhead. However, in time, such a solution may result in cost challenges or operational challenges or both.
We advise customers upfront to think about expanding the engineering effort to pay down some of the legacy technical debt that may exist in the application, and invest in modernization so that they are taking advantage of multi-tenancy and making use of unlocked capabilities such as shared data stores. This reduces the risk of operational nightmares and scalability issues due to infrastructure bottlenecks, that may surprise you as your product becomes popular and consumer demand scales.
If you’re interested in modernizing your applications to take advantage of a SaaS model, or are looking for help with projects that involve leveraging the AWS cloud and cloud native services, get in touch with our experts!
Jim Rosser
Mark Olson
